Online one-day course

On this course we explore the responsibility of managers and leaders to look after the wellbeing of their staff. We will examine how wellbeing can be managed through timely communication and delegating authority to teams remotely and in the office.

You will learn how to handle difficult conversations, ask the right questions, and support wellbeing. These skills will help you develop your team into empowered individuals within your organisation.

Who should attend? 

For any managers and leaders looking to support their people more holistically, ensuring their health and wellbeing can thrive. This training will help people to seek to understand before they can be understood, putting wellbeing and productivity at the forefront of a healthy relationship with colleagues. Empowered staff, making healthy and creative decisions.

Outcomes 

  • Understanding the mindset of a coaching manager
  • Skills to ask the right questions
  • Guidance for how to be mindful of others
  • Confidence to handle difficult conversations

What will it cover? 

  • Using questions and active listening as coaching tools
  • How to check in on staff wellbeing
  • Using feedback effectively
  • Handling difficult conversations
  • Tools to support hybrid management
    • Setting clear targets and expectations
    • GROW model
    • Succession planning
    • Maslow’s Hierarchy of Needs
    • Intro to mental health first aid response

Trainer: George Knight, DSC

 

 

Training schedule

10.00 - 15.303 Sep 2025

Booking options

Band A

Band A

Voluntary and community organisations with a turnover of up to £500,000.
£259.00
Band B

Band B

Voluntary and community organisations with a turnover of over £500,000.
£309.00
Band C

Band C

Statutory and commercial organisations.
£409.00

Delegate information


By placing this order you agree to DSC's terms and conditions:
Terms and conditions